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Unified Communications Engineer

Type:Contract
Location:Atlanta, GA
Category:Infrastructure
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Unified Communications Engineer

Hybrid Contract role in Atlanta, GA

RedStream is recruiting a Unified Communications engineer that can help support large scale video and audio meetings, recordings and other Global corporate events.

  • The team focuses on evaluating, deploying, enhancing, and maintaining voice and video communication services and infrastructure.
  • You will be collaborating with vendors and telecom service providers globally for service integration and enhancements.
  • Responsibilities include:
    • maintaining current on-prem infrastructure keeping high service reliability and finding opportunities to retire legacy infrastructure.
    • Develop and operate multiple complex features and components simultaneously that also includes service adoption plans, architecture blueprints and monitoring.
    • Collaborate with product teams to evaluate various technology solutions in the Unified Communications space, perform testing, deploy solution in production under guidance.

Required skills

  • Bachelor's/Master’s degree in Computer Science or equivalent
  • Minimum three to five years of experience in video communication with very strong technical knowledge of deploying and supporting video services with on-prem infrastructure
  • Experience in deploying cloud UC applications
  • Demonstrate ability to implement UC infrastructure projects
  • In dept knowledge of Video gateways and endpoints
  • Strong knowledge of modern video codecs such as H.264, H.265, VP8/VP9, SVC
  • Strong knowledge of Zoom and MS Teams technology is an asset
  • Experience in deploying end to end video meeting solutions
  • Strong knowledge of VC room equipment setup & integration
  • Strong knowledge of SIP, H.323, TCP/IP
  • Solid understanding of standard protocols and components such as: HTTP, DNS, LDAP, SSO, DHCP, TLS and Load Balancing
  • Strong understanding of Video & Voice QoS issues and mitigation strategies
  • Hands on (engineering) experience with Poly - HP platform
  • Understanding of UC SaaS solutions is a plus
  • Hands on (engineering) experience with at least one of the major cloud providers (AWS, Azure)
  • Hands on experience with programming and scripting language (e.g. Python, Go, Java, .NET, SQL) including working with Rest APIs
  • Familiarity with DevOps and SRE principles