SMS Privacy Policy

Effective Date: January 1, 2025

Introduction: RedStream Technology LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring you have a positive experience when using our SMS services. This SMS Privacy Policy outlines how we collect, use, and protect your information when you engage with our text messaging services, in compliance with the 10DLC (10-Digit Long Code) regulations.

1. Consent to Receive SMS Messages By opting into our SMS program, you agree to receive promotional, transactional, and/or service-related text messages from RedStream Technology LLC at the mobile number you provided. These messages may be sent via automated technology, and you can opt-out at any time by replying with “STOP” to any message we send.

2. Information We Collect When you sign up for our SMS service, we may collect the following personal information:

  • Your mobile phone number
  • Your name (if provided)
  • Your preferences or interests (optional, based on service interactions)
  • Any other information you provide while interacting with our SMS program

3. How We Use Your Information We use your information to:

  • Send SMS alerts, reminders, updates, or promotions related to our services
  • Respond to inquiries or requests you make via SMS
  • Process orders, reservations, or other transactions initiated through SMS
  • Provide customer support
  • Improve our SMS services and tailor our communications to your preferences

4. Data Security We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no transmission method or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Opt-Out of SMS Communications You have the right to stop receiving SMS messages at any time. To unsubscribe, simply reply with “STOP” to any text message you receive from us. You will receive a confirmation message acknowledging your opt-out request. If you experience any issues, please contact our customer support team at [customer support phone number or email].

6. Message Frequency The number of messages you will receive depends on the type of service you subscribe to. Typically, you may receive up to 4 messages per month. You may also receive occasional transactional or support-related messages.

7. Message and Data Rates Message and data rates may apply to SMS communications. You are responsible for any costs charged by your mobile carrier for sending and receiving text messages.

8. Sharing of Information We will not sell, rent, or lease your personal information to third parties. However, we may share your information with third-party service providers who assist us in delivering SMS services, such as SMS platform providers, or as required by law.

9. Age Restrictions Our SMS services are intended for individuals who are at least 18 years old. If we discover that we have collected personal information from someone under the age of 18, we will take steps to delete that information as required by law.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be reflected in the revised policy, which will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us If you have any questions or concerns about this SMS Privacy Policy or how we handle your data, please contact us at:

RedStream Technology LLC
Phone: 646-688-5640
Email: info@redstreamtechnology.com
Mailing Address: 33 West 60th Street, 12th Floor, New York, NY 10023

Anything else?

If you have any questions about this Notice, please contact us:

By email: info@redstreamtechnology.com

By mail: RedStream Technology, 33 W 60th St, 12th floor, New York, NY 10023, US